Principles and Requirements
Principles
Requirements
ISO Quality Management Principles
“A Framework to Guide Organizational Performance”
- Customer-Focused Organization
- Leadership
- Involvement of People
- Process Approach
- System Approach to Management
- Continuous Improvement
- Factual Approach to Decision Making
- Mutually Beneficial Supplier Relationships
Source: “Quality Management Principles”, ISO/TC176/PMG/QMP/N2001, Draft
ISO Requirements
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